We may provide information via a number of means such as website, Facebook, other social media, mobile applications and web applications (Online Services). Information related to your visit to these Online Services or any information you otherwise supply to us by submitting information via any form, input or data collection facilitated via these Online Services is governed by the terms of our Privacy Statement.
Links provided to other internet sites, web services or applications are provided for the user’s convenience and do not constitute endorsement of the information at those sites. We accept no responsibility for material contained in any site that is linked to (or from) Online Services we provide.
The material on Online Services we provide is made available for the purpose of providing access to current information and is not provided as professional advice.
Before relying on the material, users should obtain appropriate professional advice relevant to their particular circumstances to evaluate its accuracy, currency, completeness and relevance for their purposes.
Some material on Online Services may include or summarise views, standards or recommendations of third parties. The inclusion of such material is not an endorsement by us of that material and not an indication of our commitment to any particular course of action.
Your privacy is important to us. All personal information collected is used only for our purposes as outlined below to improve the services offered to you and similar clients.
THIRD PARTY SERVICES
SECURITY OF INFORMATION
Any network and databases required to deliver Online Services are protected from unauthorised access using current technologies, however you should be aware of inherent risks associated with the transmission of information via the Internet.
Should you not wish to transmit specific information across the Internet, the contact details shown provide alternative ways of providing information. For example, our telephone number enables you to make direct telephone contact with us.
Personal Contact Details
When you provide us with an email address, phone number or mobile phone number, we may communicate with you via one or more of those contact methods for the purpose of discussing services we may offer you. If we communicate with you in writing by email or SMS, we will provide the ability to unsubscribe or opt out of future similar communications. Should you choose to provide additional information which allows us to customise communications to you (example postcode, age range or gender) this information will only be used to filter and customise the type of information made available to you, such as limiting advertising or offers to the demographic group to which you belong.
E-mails and Electronic Forms
We will record your email address only if you specifically provide it to use or send us a message. Your personal information will only be used for the purposes outlined above. Your email address will only be added to a mailing list if you indicate you wish to subscribe to a mailing list we offer.
When you choose to send us a completed electronic form that includes your personal details, we do collect personally identifiable information, such as name, mobile phone number and email address, and other contact or request details. The information collected by email or electronic forms will be used only for the purpose for which you provided it, and we will not disclose it without your consent, except where authorised or required by law.
Surveys and Demographic Data
You should be aware third party services offer recording and storing of visitor information based on your use of Online Services. We may use such third party services to view information about website visitors and the characteristics of these visitors. The level of information available to us will be limited to the information reported and provided by these third parties. We may use Google Analytics Advertising features and we therefore notify you of the following information specific to the services provided by Google Analytics. The Google Analytics Advertising Features we have implemented may include Demographics and Interest Reports, which may attempt to identify visitor age, gender, demographics and other characteristics as determined by Google Analytics. In order to provide such information Google uses “cookies” (such as the Google Analytics cookie and/or Google advertising cookies) which are used to provide the information in Google Analytics reports which may be made available to us. Please note you may opt out of use of these Google Advertising Features using tools made available to you online such as use of Ads Settings, Ad Settings for mobile apps, or any other available means including the Google Analytics Opt-out Browser Add-on available at : https://tools.google.com/dlpage/gaoptout/. We may also use Facebook advertising features or tools provided by other well known online services, which might include tracking ‘pixels’ which indicate whether various advertising activity has been successful. Any information collected will be limited to the data offered by these services as part of their marketing and advertising offers to small businesses.
When you browse Online Services, the web server/s may record your visit and logs the following information: the user’s server address, the user’s top level domain name (for example .com, .gov, .com.au, .uk etc), the date and time of visit to the site, the pages accessed and documents viewed, the previous site visited, and the type of browser used.
USE OF DATA COLLECTED
The data listed above is collected for the following purposes: web site and system administration, including monitoring to prevent security breaches enhancement of the Online Services to our clients’ needs, advertising filtering and management, customising the experience of visitors to our Online Services, customer service, and research and development.
No attempt is made to identify individual anonymous users or their browsing activities, except in the unlikely event that a law enforcement or other government agency exercises a legal authority to inspect ISP logs (eg, by warrant, subpoena, or notice to produce).